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V3 Facilities Management - Social Housing Maintenance & Planned Works Specialists

SOCIAL HOUSING

 
We are a trusted provider of responsive maintenance and planned works services to housing associations, local authorities, and registered social landlords.

. With extensive experience across the social housing sector, our management team and engineers understand the importance of delivering safe, compliant, and customer-focused services within occupied homes and communities.
 

Reactive Repairs & Maintenance

We provide fast and reliable responsive repairs, helping clients maintain safe and secure homes while minimising disruption to residents.

Our services include:

• Plumbing repairs and maintenance
• Electrical repairs and fault finding
• Carpentry, glazing and joinery work
• Emergency and routine call-out repairs
• Void property maintenance


Our focus on rapid response times, effective communication, and high first-time fix rates ensures an efficient and dependable service.
 

Planned Works

We deliver a range of planned investment and refurbishment programmes designed to improve housing stock and enhance resident satisfaction, including:

• Kitchen replacements
• Bathroom refurbishments
• Roofing repairs and renewals
• Fire door installation and compliance works
• Grounds maintenance and external improvements


All projects are managed to ensure quality delivery, value for money, and minimal disruption to residents.
 

Technology & Performance Management

Our engineers use advanced field management software to provide real-time job updates, digital inspections, and photographic evidence directly from site. The system can interface with client housing management platforms, providing seamless data exchange, live reporting, and transparent contract management.

This enables:

• Real-time work status update
• Improved communication and visibility
• Accurate KPI monitoring and reporting
• Enhanced service performance and accountability

Experienced Teams

Our managers, supervisors, and engineers have many years of experience delivering maintenance and refurbishment services within the social housing sector. Their knowledge of resident engagement, compliance requirements, and operational delivery allows us to consistently achieve high standards of workmanship and customer satisfaction.

By combining experienced people, robust processes, and innovative technology, we deliver responsive maintenance and planned works solutions that protect assets, improve homes, and support thriving communities.